Help Center
We are a small team and we actually answer. Here is how to get help with the most common questions.
Order Questions
Questions about an order you placed? Email us with your order number and we will get back to you within one business day.
Local Pickup
Pick up your order at 71 Seldom Seen Drive, Dayton, Ohio. We will contact you when your order is ready and help you load up.
Delivery
Free local delivery within 25 miles on orders over $1,000. Nationwide freight shipping is coming soon.
Bulk and Custom Orders
Need a larger quantity, installation, or a product you do not see listed? Our partner team at Prism Build can help. Use the quote form in the footer.
Still need a hand?
Email us anytime at sales1@buildwithprism.com and a real person will get back to you.